(1 of 8 featured reviews)

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The house was very clean. More than enough room for everyone. It made for a very relaxing, fun time for all.

(2 of 8 featured reviews)

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We really enjoyed our stay this year. The house was very nice and could easily sleep ten people. The pool at both the home and the clubhouse was very convenient and well maintained. The location is great to both Universal and Disney. We were at Disney within fifteen minutes.

(3 of 8 featured reviews)

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The home was perfect for all 13 of us, plenty of room, it was clean and homey. We all felt so comfortable and at home. The grandkids had plenty to do with the pool, game room, and club house. To be under one roof and to have such a good time we will never forget. Stores were all close and so nice to be so close to Disney.

(4 of 8 featured reviews)

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We always use USa Homes, They are the best we found in Orlando

(5 of 8 featured reviews)

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My family and I really enjoyed our stay. The house was beautiful. The only problem I encounter was the internet service. I was unable to connect to the internet for 2 days while I stay but Terry at Vacation Homes got someone to come out and fix the problem. Thanks Terry. My family and I are planning our next trip there and plan to stay in the stay house.

(6 of 8 featured reviews)

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This was the first and last time I will use USA Vacation Homes and Spa. Upon our arrival we learned that the "office" was not located within our housing complex. The check in instructions need to be worded clearly so guests are aware of this. Other homes we have rented had a convenient lock box right on the home. The three times we were required to travel to your agency were unnecessary. The lock box on the home would easily eliminate two of these fifteen minute trips. You already had our credit card number to charge the security deposit making the second trip a waste. Upon entering the home we realized that several important items were severely damaged. The back door would not slide open because the track was bent and the middle upstairs bedroom's bed was broken. There were many small items damaged or dirty that we came across during the duration of our stay. We payed extra for pool heat and were only able to use it half of the week because we were never informed that the heat would not be on upon our arrival. The kitchen was ill equipped with poor pans and missing essential items such as pot holders. The location of the home was great and it was a descent place to stay however I will choose another rental agency next winter.

Dear De Palma family,

We are sorry to hear that you found our office to be to far away from the home. It actually is only 3 miles, never the less I can understand that being in a different environment it is possible that this is a hassle. We do not work with lockboxes for securety reasons and unlike other management companies we have an office for clients to check into.

I wish you would have informed us of the issues you have had during your stay, we were not aware of this. A simple call would have resulted in a solution for you to enjoy your vacation time here in Orlando.

The pool heat only works on warm outside air, seeing it was cold at the time you arrived the pool would not function. This is also the reason why you only paid $30.00 for pool heat instead of the $154.00 for the whole week.

Again I wish we would have had a chance to rectify the situation.

Best regards
USA Vacation Homes

(7 of 8 featured reviews)

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WE WERE AT YOUR HOME FROM JULY 7-13 FOR OUR FAMILY VACATION. IT WAS IN A GREAT LOCATION! AND EASY TO GET AROUND, ALSO HAD PLENTY ROOM FOR OUR FAMILY. VERY ENJOYABLE. SINCE I'M A TRAVEL AGENT, I WILL PROBABLY REFER THIS LOCATION TO CLIENTS IN THE FUTURE.

(8 of 8 featured reviews)

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I will start by saying the people that I talked to who work for Vacation Homes were great to talk to and very helpful!!!I didnt like the fact that after traveling for 12 hrs to get to Kissimmee we still had to travel an extra 12 miles which took at least an half hour just to pick- up and drop off the keys(1 key for 12 people) then back track to the home.The home that we rented was very nice but needed some up-dating.The home echoed when ever anyone made any noise. The bannister had been broken and it was put back to look as though it was fine until one of the kids touched it. The jacuzzi and the pool lights never worked even after the maintance man was there and I reported the problem. The pool was very cold if I rented again I would definately HEAT THE POOL!The home had a triple sliding door to go out to the pool area the door kept coming off the track so we would have to lift the door back onto the track. All in all I would probably rent from this agency again. Although remember when renting a home all the house work and chores come with the place! I really missed the maid!

Dear Gould family,
I am sorry that you have had some issues at the vacation home, and that the distance from the office after a long drive was not fun. It is possible that teh banister was broken by a previous guest without our knowledge and placed back. Nevertheless all the items are rectified in this particular home and the owner has been doing some remodeling. Understand that all homes are different and that we will definatelly make sure you will have the perfect vacation home on your next vacation with us. By the way we do offer maid service incase you are interested for your next trip. We actually also offer a very cool services called Chef of your own, here a chef will prepare and serve a 3 course meal, or a barbeque for you and your family. Yes this is at a very affordable price. Thank you very much for your response.
An Flamand
USA Vacation Homes & Spa